Servicedesk

Filed under: Internet — Beneluxland @ 28 December 2009 21:08

Here you’ll find some questions and ansers. We can only help you if there is a problem in the network. For other laptop troubles please check if you can find the anser below.

My connection doesn’t work!
Yeah, we hear that all the time!

  1. Does your roommate or neighbor have a connection?
  2. Yes: Reboot your laptop, restore from a backup, or theck the other questions.
    No: Did you pay? Have you subscribed to this page? Contact us if you did pay!

  3. Check if you’re connected to the wireless internet, and the signal is okay.
  4. Disconnect from the network and try to reconnect. Is you’re wireless card in your laptop activated?

  5. Have you got an IP Address asigned?
  6. Suppose you are connected but cannot open www.google.com for example. Did you pay?
    Check if you have a IP Address assigned. If you have got one contact us!

I want to connect a second device e.g. phone to the network!
If youve subcribed and payed for a laptop connection, contact us so that we can activate your phone of PDA to the network for free.

My laptop is slow!
So is mine!

I’m connected and have internet but it is slow.
Try a differend website. Or check the bandwith usage (Show network) if it is the network or your laptop. If your roommate is downloading p0rn tell him/here to do that later, the connection will be faster as he/she stops.

An other question we’ve forgot to mention?
We can only help you if it is related to our wireless network. If it works at our e.g. laptop, PDA or cellphone you are in a bad luck.

  1. What can I say, this just about sums it all up! Check your Connection and Question Reality! Sieb 101

    Comment by Sieb — 17 June 2010 @ 00:58